Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
comfortable beds
good value for money
water drainage issues
limited dining options
6.6/10
Nice
Rooms
7.0
Location
7.0
Service
7.0
Dining
6.0
Guest reviews
6.6/10
based on 6 reviews
4.5/5
based on 921 reviews
8.6
8.6/10 based on 3357 reviews
#20 of 339 hotels in Hamburg based on Tripadvisor
Alice
United Kingdom,
February
2024
6.6/10
I had a mixed experience at the hotel. The rooms had some modern features like color-changing windows but had issues with drainage in both the bath and sink. The service was attentive, but there were some inconsistencies. The location was convenient for access to the airport but lacked nearby attractions. The dining options were limited, and the facilities were decent but not exceptional.
Rooms
7.0
The rooms had interesting features like color-changing windows, but there were problems with water drainage in the bath and sink.
Service
7.0
The service was attentive, but there were some inconsistencies in the level of service provided.
Location
6.0
The hotel is in the northern area of the city, close to the airport, which was convenient for my travels.
Dining
6.0
The dining options were limited during my stay, which was a bit disappointing.
Facilities
7.0
The facilities were decent but did not stand out as exceptional.
Katherine
United Kingdom,
November
2023
6.2/10
The hotel is located in a quiet suburb close to Hamburg center. The rooms have comfortable beds, but the lack of overhead lighting can be a downside. The service is basic but sufficient. The dining options are limited, and the near-empty restaurant is a bit offputting. Overall, it's a decent choice for a budget stay.
Rooms
7.0
The rooms are comfortable with bath amenities, but the water drainage can be an issue.
Service
6.0
The service is adequate, but nothing outstanding.
Location
7.0
The hotel is in a quiet suburb, a bit far from the city center but close to the train station for easy access.
Dining
5.0
The dining options are limited, and the restaurant is near empty, not creating a cozy atmosphere.
Facilities
6.0
The hotel offers basic facilities that serve the essential needs of guests.
comfortable beds
water drainage issues
John
United States,
September
2023
7.2/10
I had a mixed experience at this hotel. The rooms were cozy and had unique color-changing windows, but the water in the bath didn't drain properly and the lack of overhead lighting was a bit inconvenient. The location was excellent, right next to a big restaurant, but the absence of some basic amenities was a disappointment. The service was efficient with handy room service, yet some facilities were missing. Overall, a place with potential but some essential areas need improvement.
Rooms
7.0
The rooms were comfy and had interesting color-changing windows, but the bath had drainage issues and the lack of overhead lighting was a downside.
Service
8.0
The service was efficient, especially with the convenient room service.
Location
8.0
The hotel is in a bustling area right next to a large restaurant, which was convenient for dining options.
Dining
7.0
The dining experience was satisfactory, especially with the home-made ice cream, although more variety would have been appreciated.
Facilities
6.0
While the service was commendable, some essential facilities were missing.